Terms of service

Terms of Service

Overview
This website is operated by Flow State Apparel. Throughout the site, the terms “we”, “us” and “our” refer to Flow State Apparel. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”).

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any services.

1. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or territory of residence. You may not use our products for any illegal or unauthorized purpose. A breach or violation of any of the Terms will result in an immediate termination of your Services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted. Credit card information is always encrypted during transfer over networks.

3. Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

4. Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part thereof) without notice at any time.

5. Products or Services

Certain products or services may be available exclusively online through the website. We make every effort to display our products accurately, but we cannot guarantee that your device’s display of any color will be accurate.
We reserve the right to limit the sales or quantities of any products or services to any person, household, or region.

6. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

7. Shipping Policy

Orders are typically processed and shipped within 1–2 business days.
Most orders arrive within 3–7 business days within Australia.
Shipping costs are calculated at checkout and shown before payment.
We are not responsible for delays caused by postal or courier services once your order has been dispatched.

8. Return Policy

We accept returns within 14 days of delivery for unused items with tags attached.
Refunds are issued to your original payment method and may take up to 10 business days after we receive and inspect your return.
A fee equal to your original shipping cost will be deducted from your refund amount.
Returned items must be in their original condition, unworn, and unwashed.

Please contact info@flowstateapparel.com.au to initiate a return.

9. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

10. Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors or omissions. We reserve the right to correct any errors and to change or update information at any time without prior notice.

11. Prohibited Uses

You are prohibited from using the site or its content for any unlawful purpose, to violate any laws, infringe upon intellectual property rights, harass or discriminate, upload viruses, or interfere with the security of the Service.

12. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted or error-free. In no case shall Flow State Apparel, our directors, employees, or affiliates be liable for any injury, loss, or damages of any kind arising from your use of the Service or any products purchased through it.

13. Indemnification

You agree to indemnify and hold harmless Flow State Apparel and its employees from any claim or demand made by any third party due to your breach of these Terms or violation of any law or third-party rights.

14. Severability

If any provision of these Terms is determined to be unlawful or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law.

15. Termination

These Terms are effective unless and until terminated by either you or us. You may terminate by notifying us that you no longer wish to use our Services.